Support — FAQ

Frequently Asked Questions

If you have questions that are not listed here, send them to us via email.

The time it takes to build a site depends on the complexity of the site. If you have a deadline, we will work hard to meet it. The most common cause of delay is the content (text/images) from the client.

The website belongs to you. We will send you a copy of the site through file exchange (Wetransfer/Google drive). If you wish to work with another web agency, you can use this copy to them to use.

We think it’s great when clients give us a one week notice prior to a shoot; however, we often aren’t afforded that much time and are happy to help you more quickly if you need it. We can deliver edited still photos within 24 hours following the time of the shoot. For video, it usually takes up to 7 days (depending on complexity of the video).

All of the virtual tours are compatible with the ipad/iphone, android smartphones/tablets, some smart tv’s, and other connected devices.

When potential customers find your business via a google search, a 360° virtual tour of your location can help to convert them into the website and in-person visitors. A virtual tour on your website can also provide a boost in search ending rankings for your business when visitors spend more time on your website viewing your virtual tour.

How it works

Development workflow has never been easier

Fill the brief

Send us a brief along with the materials necessary to estimate and start the project​

Stay in touch

Review results and leave your feedback for us to continue or make corrections.

Approve

Confirm the draft version of the renders that we delivered to you

Get result

Get marketing-ready renders — with perfect lighting, reflections, materials, and in the resolution you specified.

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